What happens if I have paid my water & sewer bill and I find that my water is cut off?
The water may be cut of temporarily for an emergency situation such as a water main break or in the event of a service tie-in. The Town of Woodstock will notify you of any loss of service that has been planned in advance, but cannot notify the public by telephone or door hanger in an emergency situation.

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1. Who should I contact with questions about problems with my sewer service?
2. Who should I contact with questions about leaks/problems with my water service?
3. Does the Town have a Water Theft Policy?
4. What happens if I have paid my water & sewer bill and I find that my water is cut off?
5. I have spotted a Town manhole overflowing. What do I do?
6. What is smoke testing?
7. What if I see "smoke" during the smoke testing of the sanitary sewers?
8. What if I get a letter stating that I must properly fit my sewer cap to my sewer stack?